As a Case Manager Assistant, you support our Case Management team in the structured administration and coordination of funding projects. You ensure that data is complete and up to date, deadlines are met, and administrative project processes run smoothly.
With your meticulous and structured way of working, you play a key role in enabling our Case Managers to handle their projects efficiently and to the highest quality standards. In this role, you serve as an important link between clients, internal teams, and our internal systems.
With your meticulous and structured way of working, you play a key role in enabling our Case Managers to handle their projects efficiently and to the highest quality standards. In this role, you serve as an important link between clients, internal teams, and our internal systems.
About innoscripta
innoscripta is a fast-growing technology company with the vision of setting the global standard for transparency, compliance, and data structures in research and development management. Through our platform Clusterix, we enable companies to manage innovation processes efficiently, transparently, and at scale. Today, thousands of businesses already rely on our solutions. Together, we are making research and development more measurable, structured, and digital worldwide.
Your Responsibilities
- Maintain and update customer, project, and case data in our internal systems
- Coordinate and organize client appointments while tracking outstanding tasks and follow-ups
- Request and follow up on missing information and documentation from clients
- Review incoming documents for completeness and quality, ensuring accurate and reliable data records
- Communicate proactively with clients to obtain missing data and documentation within required deadlines
- Monitor relevant deadlines and ensure a structured administrative project workflow
- Support the Case Management team with day-to-day organizational and administrative tasks
- Document and maintain all relevant information in our internal systems
Your Profile
- Completed commercial/business qualification (e.g., Business Administration Assistant, Office Management Assistant, Industrial Management Assistant, or a comparable qualification)
- Ideally 1–4 years of professional experience in an administrative or organizational role
- Structured, detail-oriented, and reliable working style
- Strong organizational skills with the ability to coordinate multiple tasks simultaneously
- High level of customer and service orientation
- Excellent German language skills (C2), both written and spoken, as well as strong proficiency in Microsoft Office, particularly Excel
What We Offer
- A permanent employment contract offering long-term career stability
- Career growth and development opportunities, including individualized training and clear career paths up to leadership positions
- An international and dynamic work environment with flat hierarchies and short decision-making processes
- Ownership and responsibility from day one, with the opportunity to actively shape and improve processes
- Additional benefits, including:
- EGYM Wellpass
- Public transportation subsidy
- Corporate Benefits program
- Childcare allowance
- Individual learning opportunities through Coursera
- On-site fitness room at our Munich office
- Regular team events, summer parties, and Christmas celebrations
Office Locations
Wien, München
Work Mode
On Site
Department
Case Management
Job Type
Full-Time
